AppScoped
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UserLoop Surveys & Feedback

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 5/5
22 comment
APP Home Author Home

App Introduction

Surveys for Feedback, Attribution, and Market Research Collect responses at checkout and via email. Understand where your customers come from and what they want by surveying them at every step of the store experience. Survey customers at checkout, cart abandonment, delivery, and more. UserLoop uses AI to help you write best-practice survey questions and analyze customer responses. Automatically translate your surveys into over 100 languages. Identify high-value customer segments. Learn how to improve your product offerings. Track customer satisfaction.

Core Functionality

  • Run surveys at checkout, via email, or via link. Supports checkout extensibility.
  • Abandoned checkout surveys. Identify issues and recover carts.
  • AI-powered analytics segment responses by spend, average order value, and customer profile.
  • Incentivize responses and boost sales with unique discount codes and gift cards.
  • Export your response data as a CSV. Translate your surveys into over 100 languages.

Merchant-Friendly

  • Independent Station Merchants
  • E-commerce Sellers
  • Growth-Oriented Stores
  • Multilingual Stores
  • UX-Optimizing Merchants

Basic Information

  • Developer：UserLoop
  • Address：16 Blackmore Court, 2 Kingscote Way, Brighton, ENG, BN14GJ, GB
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：22 comment
  • Release Date：2021-3-22
  • Supported languages：English、French、German、Spanish
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free Basics

免费
  • 50 Monthly Responses
  • 1 Survey
  • 3 Questions per Survey
  • 5 Question Types
  • AI Question Writer

Unlimited

$19 / 或 $200/年（可节省 12%）
  • Unlimited Replies
  • Unlimited Surveys
  • Unlimited Questions
  • Discount Code Rewards and Incentives
  • Data Export
  • Email Reports
  • Unlimited Team Seats
  • AI Response Analysis

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/surveys.json
  • PUT /admin/api/surveys/{id}.json
  • GET /admin/api/surveys.json

Permission：write_surveys,read_surveys,manage_checkout

  • POST /admin/api/abandoned_checkout_surveys.json
  • PUT /admin/api/abandoned_checkout_surveys/{id}.json
  • GET /admin/api/abandoned_checkout_surveys.json

Permission：write_surveys,read_surveys,manage_abandoned_checkouts

  • POST /admin/api/survey_analysis.json
  • PUT /admin/api/survey_analysis/{id}.json
  • GET /admin/api/survey_analysis.json

Permission：read_surveys,read_orders,read_customers

  • POST /admin/api/discounts.json
  • POST /admin/api/gift_cards.json
  • PUT /admin/api/surveys/{id}/incentives.json

Permission：write_discounts,write_gift_cards,write_surveys

  • GET /admin/api/surveys/{id}/export.csv
  • POST /admin/api/surveys/{id}/translations.json
  • PUT /admin/api/surveys/{id}/translations/{lang}.json

Permission：read_surveys,write_surveys,manage_translations

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