App Introduction
Help website visitors complete checkout faster with real-time support and product recommendations. Chatra empowers you to create conversion-driving conversations using real-time chat, chatbots, cart savers, and a shared inbox tool. Welcome online visitors to your digital storefront, cross-sell products to boost average order value (AOV), and proactively reach out to shoppers stuck in the checkout process. Send targeted chats and offer 24/7 automated customer support. Connect your social and email channels to manage all conversations from one central hub. Seamlessly integrate these tools via our intuitive interface.
Core Functionality
- Chat with your customers in real time via a single app—on desktop or mobile devices
- Respond to messages sent via Facebook, Instagram, or email
- Save time by using chatbots to handle routine tasks for you!
- See who’s on your site, where they’re from, and what’s in their cart
- Windows, Mac, Android, and iOS—we’ve got you covered even on the go!
Merchant-Friendly
- Independent Station Merchants
- Social E-commerce Merchants
- Small & Medium E-commerce Sellers
- Omnichannel Retail Merchants
Basic Information
- Developer：Roger Wilco LLC
- Address：501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US
- Price： Free / Free plan
- Rating：4.8 / 5
- Comment Count：302 comment
- Release Date：2015-10-29
- Supported languages：English、French、Spanish、Portuguese (Brazil)、Russian
- Compatible products：Shopify
Application Screenshot
Price Plan
免费计划
- Up to 5 conversations per month
- Live Chat
- Offline Contact Form Bot
- Most Features
- Permanent Free
基础计划
- 实时聊天
- 聊天机器人
- Instagram 私信
- Facebook 聊天
- 实时访客列表
- 访客信息
- 聊天自动化
- 输入洞察
专业计划
- All Basic Plan Features
- Chat Ratings and Reports
- Data Export
- Business Hours
- Agent Groups
- Integrations
- REST API and Outgoing Webhooks
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/chat_sessions.json
- PUT /admin/api/chat_sessions/{id}/messages.json
- GET /admin/api/chat_sessions/active.json
Permission：read_customers,write_chat,manage_shop
- POST /admin/api/messages/responses.json
- GET /admin/api/messages/channel/{channel}.json
- PUT /admin/api/messages/{id}/status.json
Permission：read_messages,write_messages,manage_channels
- POST /admin/api/chatbots.json
- PUT /admin/api/chatbots/{id}/rules.json
- GET /admin/api/chatbots/stats.json
Permission：write_chatbots,read_chatbots,manage_shop
- GET /admin/api/visitors/online.json
- GET /admin/api/visitors/{id}/cart.json
- GET /admin/api/visitors/referrers.json
Permission：read_visitors,read_carts,manage_analytics
- GET /admin/api/mobile/sync.json
- POST /admin/api/mobile/settings.json
- PUT /admin/api/mobile/notifications.json
Permission：read_shop_settings,write_notifications,manage_apps
