AppScoped
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BestChat: AI Chatbot+Live Chat

by AppScoped · Category： Discounts
Free Plan Built for Shopify
⭐ 4.8/5
146 comment
APP Home Author Home

App Introduction

BestChat Live Chat is the optimal choice for real-time interaction with your website customers, helping you boost sales performance and enhance the customer service experience. BestChat is Shopify’s leading AI-powered live chat and chatbot solution. Our intelligent chatbot delivers 24/7 customer support to increase sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience through a customizable live chat interface. Empower your e-commerce with BestChat, leveraging AI and GPT-powered chats, customer support, and inbox conversations as Shopify’s cutting-edge intelligent live chat solution.

Core Functionality

  • AI-powered chatbot learns about products and orders to become smarter.
  • AI-driven insights enhance data analysis and decision-making.
  • Smooth chatbot-to-agent handoff ensures seamless live chat support.
  • 24/7 AI-assisted chatbot handles routine queries to free up support agents.
  • Real-time Shopify integration boosts live chat and e-commerce efficiency.

Merchant-Friendly

  • Online Retail Merchants
  • D2C E-commerce
  • Multi-channel Sellers
  • Customer-centric Merchants

Basic Information

  • Developer：BestChat
  • Address：9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA
  • Price： Free / Free plan
  • Rating：4.8 / 5
  • Comment Count：146 comment
  • Release Date：2022-1-5
  • Supported languages：English、Simplified Chinese
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费
  • 80 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 80 Products AI learning
  • 20 AI knowledge entries
  • 1 agent seat

Starter

$10
  • 300 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 300 Products AI learning
  • 100 AI knowledge entries
  • 1 agent seat

Basic

$30
  • 1,00 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 1,000 Products AI learning
  • 400 AI knowledge entries
  • 3 agent seat

Growth

$60
  • 3,00 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 3,000 Products AI learning
  • Unlimited AI knowledge entries
  • 6 agent seat

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/chatbot/knowledge/product.json
  • POST /admin/api/chatbot/knowledge/order.json
  • GET /admin/api/chatbot/knowledge/product.json

Permission：read_orders,read_products,manage_chatbot

  • POST /admin/api/analytics/insight.json
  • GET /admin/api/analytics/insight.json
  • PUT /admin/api/analytics/insight/setting.json

Permission：read_analytics,read_orders,manage_analytics

  • POST /admin/api/chat/transfer.json
  • GET /admin/api/chat/transfer/status.json
  • PUT /admin/api/chat/transfer/setting.json

Permission：manage_chat,read_chat,write_chat

  • POST /admin/api/chatbot/automation.json
  • GET /admin/api/chatbot/automation/status.json
  • PUT /admin/api/chatbot/automation/rule.json

Permission：manage_chatbot,read_chat,write_chat

  • POST /admin/api/chatbot/integration/shopify.json
  • GET /admin/api/chatbot/integration/shopify/status.json
  • PUT /admin/api/chatbot/integration/shopify/setting.json

Permission：manage_chatbot,read_shop,write_shop

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