App Introduction
Empower your customers to protect their orders while you keep all revenue and manage claims on your own terms. Simply Shipping Protection lets you offer shipping protection without relying on third parties. You control pricing, placement, and the claims process—add protection to the cart, side cart, checkout, or post-purchase. Resolve claims directly from our app via refunds, reorders, or store credits. The app includes a real-time analytics dashboard and integrates with loyalty and support tools.
Core Functionality
- Set fixed or percentage (%) pricing and display toggles with opt-in popups
- Customize and display widgets in the cart, side cart, checkout, or post-purchase
- Allow customers to submit claims via widgets placed on any store page
- Resolve claims with refunds, reorders, or store credits using built-in integrations
- Track revenue and claims in a clean dashboard
Merchant-Friendly
- E-commerce Independent Station Merchants
- Online Retail Merchants
- High Return & Exchange Merchants
- Multi-channel Sales Merchants
Basic Information
- Developer:Lucent Innovation
- Address:Gandhinagar, GJ, IN
- Price: Free / Free plan
- Rating:4.7 / 5
- Comment Count:125 comment
- Release Date:2021-1-14
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Free Tier
- Auto Installation
- Email Support
- Chat Support
- Shipping Protection Support
- Fixed and Percentage Plans
- Optimal Claim Management
Starter
- Up to 50 insured orders per month
- Automatic installation
- Email support
- Chat support
- Shipping insurance support
- Fixed and percentage plans
- Best claim management
Basic
- Up to 200 insured orders per month
- Expert support
- Custom email SMTP requests
- Application UI customization
- Shopify expert onboarding
- Fixed and percentage plans
- Optimal claim management
Advance
- Up to 500 insured orders per month
- Expert support
- Custom email SMTP requests
- App UI customization
- Shopify expert onboarding
- Fixed and percentage plans
- Optimal claim management
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/settings/pricing.json
- PUT /admin/api/settings/pricing/{id}.json
- GET /admin/api/settings/pricing.json
Permission:write_shipping,read_shipping,manage_products
- POST /admin/api/widgets.json
- PUT /admin/api/widgets/{id}.json
- GET /admin/api/widgets.json
Permission:write_themes,read_themes,manage_checkout
- POST /admin/api/claims.json
- GET /admin/api/claims.json
- GET /admin/api/claims/{id}.json
Permission:write_claims,read_claims,manage_orders
- PUT /admin/api/claims/{id}/resolve.json
- POST /admin/api/refunds.json
- POST /admin/api/orders/{id}/fulfillments.json
Permission:write_claims,write_refunds,manage_orders
- GET /admin/api/reports/claims.json
- GET /admin/api/reports/revenue.json
- GET /admin/api/analytics/dashboard.json
Permission:read_reports,read_analytics,read_orders