App Introduction
Leverage AI to extract review insights, collect photo and video reviews, and boost brand trust. We offer WeChat customer service and customized services to fuel the global growth of Chinese brands. Trustoo.io automatically collects buyers’ photo and video reviews via email, building credible social proof for brands to enhance trust and conversion rates. It features diverse free components—star ratings, carousels, or image-text layouts—tailored to different brand styles. With built-in referral rewards to drive word-of-mouth, multi-language support, and 7×24 WeChat customer service, it’s a reliable global review solution for Chinese cross-border merchants.
Core Functionality
- Import reviews in bulk from AliExpress and Amazon with no import limits
- Multi-language support: Auto-translate reviews and switch display intelligently based on visitor language
- Motivate buyers to upload photo/video reviews via email, with exclusive discounts attached
- AI Insights: AI-powered summarization of massive reviews into concise key points, plus intelligent sorting of high-value reviews to boost review conversion rates
Merchant-Friendly
- Cross-border E-commerce Sellers
- Multi-platform Operators
- High-review Volume Stores
- International Market Expanders
Basic Information
- Developer：Channelwill
- Address：8 The Green Ste A, Dover, DE, 19901, US
- Price： Free / Free plan
- Rating：4.9 / 5
- Comment Count：1361 comment
- Release Date：2022-1-13
- Supported languages：French、English、Spanish、Italian、Japanese、Portuguese (Brazil)、Simplified Chinese、German、Dutch、Portuguese (Portugal)、Czech、Danish、Norwegian Bokmål、Polish、Finnish、Swedish、Turkish、Thai、Traditional Chinese、Korean
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
- 50 Review Requests per Month
- Free Access to Massive Components with Personalized Customization Support
- Review Discounts & Referrals
- 7×24 Hour Online Customer Service with Instant Response to Your Needs
Starter
- Display massive reviews freely
- 200 review requests per month, brand-exclusive email templates
- Sync and display Google snippets
- One-click reply to reviews
- Smart optimization for WebP images
Growth
- 500 Order Request Processing
- Google Shopping Sync
- Automatic Collection of User Reviews
- Support for Writing Reviews on Checkout Page
- Q&A Feature: Supports User Questions, Merchants Can Respond Timely
- Video & Image Reviews
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/reviews/bulk_import.json
- GET /admin/api/reviews/bulk_import/status.json
- DELETE /admin/api/reviews/bulk_import/{job_id}.json
Permission：write_reviews,read_reviews,manage_products
- POST /admin/api/reviews/translation.json
- PUT /admin/api/reviews/translation/{review_id}.json
- GET /admin/api/reviews/translation/{review_id}.json
Permission：write_reviews,read_reviews,manage_translations
- POST /admin/api/reviews/email_incentive.json
- PUT /admin/api/reviews/email_incentive/{campaign_id}.json
- GET /admin/api/reviews/email_incentive/campaigns.json
Permission：write_reviews,read_reviews,manage_discounts,read_customers
- POST /admin/api/reviews/ai_insights.json
- GET /admin/api/reviews/ai_insights/{product_id}.json
- PUT /admin/api/reviews/ai_insights/settings.json
Permission：write_reviews,read_reviews,manage_products
