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Rich Returns & Exchanges

by AppScoped · Category: Analysis
Free Plan Built for Shopify
⭐ 4.5/5
79 comment

App Introduction

Simplify Returns: Automated Refunds, Exchanges, Store Credits, Labels & Shop App Integration Save time and delight customers with effortless returns and exchanges. Create a branded returns portal connected to your store and Shop app. Let shoppers process returns and exchange products instantly—no need to request refunds. Print prepaid return labels from 100+ carriers. Send automated emails to keep customers updated every step of the way.

Core Functionality

  • Simple branded return portal to speed up processing
  • Mobile returns via the Shopify app
  • Automated rules and emails for returns and exchanges
  • Prepaid shipping labels for seamless returns
  • Integration with systems like ERP, IMS, CRM, and 3PL

Merchant-Friendly

  • Brand Independent Station Merchants
  • Cross-border E-commerce Merchants
  • High Return Rate E-commerce
  • Multi-channel Sellers

Basic Information

  • Developer:Rich Returns & Exchanges
  • Address:AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US
  • Price: Free / Free plan
  • Rating:4.5 / 5
  • Comment Count:79 comment
  • Release Date:2019-1-23
  • Supported languages:English
  • Compatible products:Shopify

Application Screenshot

Price Plan

Standard

$19
  • 10 returns per month ($1 per additional return)
  • Brand Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Pro

$39
  • 50 returns per month, $0.75 for each additional return
  • All standard features
  • Variant exchange
  • ResolutionHub
  • Analytics
  • Multilingual portal
  • CSV export

Premium

$99
  • 100 monthly returns, $0.5 per additional return
  • All professional features
  • Advanced rules (includes 10 rules)
  • Reports and trends
  • Automatic refunds
  • Automatic exchanges

Plus

$199
  • 500+ monthly returns (scalable)
  • All premium features
  • Custom domain
  • International labels
  • Automatic tracking
  • API access
  • Stripe integration

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/return_portals.json
  • PUT /admin/api/return_portals/{id}.json
  • GET /admin/api/return_portals.json

Permission:write_return_portal,read_return_portal,manage_orders

  • POST /admin/api/mobile_returns.json
  • PUT /admin/api/mobile_returns/{id}.json
  • GET /admin/api/mobile_returns.json

Permission:write_returns,read_returns,manage_orders

  • POST /admin/api/return_rules.json
  • PUT /admin/api/return_rules/{id}.json
  • GET /admin/api/return_rules.json

Permission:write_return_rules,read_return_rules,manage_orders

  • POST /admin/api/return_labels.json
  • PUT /admin/api/return_labels/{id}.json
  • GET /admin/api/return_labels.json

Permission:write_shipping,read_shipping,manage_orders

  • POST /admin/api/integrations.json
  • PUT /admin/api/integrations/{id}.json
  • GET /admin/api/integrations.json

Permission:write_integrations,read_integrations,manage_apps

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