App Introduction
Simplify Returns: Automated Refunds, Exchanges, Store Credits, Labels & Shop App Integration Save time and delight customers with effortless returns and exchanges. Create a branded returns portal connected to your store and Shop app. Let shoppers process returns and exchange products instantly—no need to request refunds. Print prepaid return labels from 100+ carriers. Send automated emails to keep customers updated every step of the way.
Core Functionality
- Simple branded return portal to speed up processing
- Mobile returns via the Shopify app
- Automated rules and emails for returns and exchanges
- Prepaid shipping labels for seamless returns
- Integration with systems like ERP, IMS, CRM, and 3PL
Merchant-Friendly
- Brand Independent Station Merchants
- Cross-border E-commerce Merchants
- High Return Rate E-commerce
- Multi-channel Sellers
Basic Information
- Developer:Rich Returns & Exchanges
- Address:AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US
- Price: Free / Free plan
- Rating:4.5 / 5
- Comment Count:79 comment
- Release Date:2019-1-23
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Standard
$19
- 10 returns per month ($1 per additional return)
- Brand Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
Pro
$39
- 50 returns per month, $0.75 for each additional return
- All standard features
- Variant exchange
- ResolutionHub
- Analytics
- Multilingual portal
- CSV export
Premium
$99
- 100 monthly returns, $0.5 per additional return
- All professional features
- Advanced rules (includes 10 rules)
- Reports and trends
- Automatic refunds
- Automatic exchanges
Plus
$199
- 500+ monthly returns (scalable)
- All premium features
- Custom domain
- International labels
- Automatic tracking
- API access
- Stripe integration
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/return_portals.json
- PUT /admin/api/return_portals/{id}.json
- GET /admin/api/return_portals.json
Permission:write_return_portal,read_return_portal,manage_orders
- POST /admin/api/mobile_returns.json
- PUT /admin/api/mobile_returns/{id}.json
- GET /admin/api/mobile_returns.json
Permission:write_returns,read_returns,manage_orders
- POST /admin/api/return_rules.json
- PUT /admin/api/return_rules/{id}.json
- GET /admin/api/return_rules.json
Permission:write_return_rules,read_return_rules,manage_orders
- POST /admin/api/return_labels.json
- PUT /admin/api/return_labels/{id}.json
- GET /admin/api/return_labels.json
Permission:write_shipping,read_shipping,manage_orders
- POST /admin/api/integrations.json
- PUT /admin/api/integrations/{id}.json
- GET /admin/api/integrations.json
Permission:write_integrations,read_integrations,manage_apps