AppScoped
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ReturnX: Returns & Exchanges

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 4.7/5
35 comment
APP Home Author Home

App Introduction

Easily manage returns and exchanges with automated return labels and a customizable branded return portal Say goodbye to return headaches with our user-friendly returns and exchanges app. Managing returns and exchanges becomes straightforward through our customizable return portal. Our one-click return label generation integrated with EasyPost, Shippo, Parcel2Go, InPost, DHL, and DPD—plus AI-powered analytics—revolutionizes the post-purchase experience for you and your customers. We offer plug-and-play integrations to save you time, maximize ROI, and elevate your post-purchase experience.

Core Functionality

  • Save time with automated return & exchange portals and return label generation
  • Retain revenue via gift card and store credit refunds
  • Double return profits with AI analytics and detailed merchant dashboards
  • Update customers on their return requests and labels via email
  • Collect additional amounts and processing fees for exchanges

Merchant-Friendly

  • Online Retail Merchants
  • High Return Rate E-commerce
  • Cross-border E-commerce
  • Brand Independent Station

Basic Information

  • Developer：Hyperr Labs
  • Address：36 Scotts Road, Bromley, England, London, BFP, BR1 3QD, GB
  • Price： Free / Free plan
  • Rating：4.7 / 5
  • Comment Count：35 comment
  • Release Date：2023-4-27
  • Supported languages：English、French、German、Polish、Dutch、Spanish
  • Compatible products：Shopify

Application Screenshot

Price Plan

Explore

免费
  • 5 Free Returns
  • One-Click Order Creation
  • One-Click Refund
  • Customizable Return Portal
  • Shipping Integration
  • Customer Emails
  • Multi-Language Support

Starter

$39 / 或 $374/年（可节省 20%）
  • 80 returns per month
  • All features in Explore +
  • Gift card refund
  • Custom return policy
  • Automatic refund
  • AI Analytics

Growth

$69 / 或 $662/年（可节省 20%）
  • 180 monthly returns
  • All features in the Starter plan +
  • Custom branding
  • Remove ReturnX branding
  • Multi-language support
  • Export analytics
  • Priority support

Scale

$169 / 或 $1,620/年（可节省 20%）
  • 500 Monthly Returns
  • All Features in Growth Plan +
  • Automation
  • OMS/WMS Integration
  • Custom Solutions
  • Dedicated Account Manager

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/returns.json
  • GET /admin/api/returns/{id}.json
  • PUT /admin/api/returns/{id}.json

Permission：write_returns,read_returns,manage_orders

  • POST /admin/api/refunds.json
  • GET /admin/api/gift_cards.json
  • PUT /admin/api/gift_cards/{id}.json

Permission：write_refunds,read_gift_cards,manage_orders

  • GET /admin/api/reports/returns_analytics.json
  • GET /admin/api/dashboards/returns.json
  • GET /admin/api/analytics/returns.json

Permission：read_analytics,read_reports,manage_returns

  • POST /admin/api/email_templates.json
  • POST /admin/api/notifications.json
  • GET /admin/api/orders/{id}/notifications.json

Permission：write_notifications,read_orders,manage_email

  • POST /admin/api/orders/{id}/charges.json
  • PUT /admin/api/orders/{id}/line_items.json
  • GET /admin/api/orders/{id}/transactions.json

Permission：write_orders,read_transactions,manage_payments

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