AppScoped
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AfterShip Returns & Exchanges

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 4.6/5
1225 comment
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App Introduction

Empower brands with an automated return solution to save time and recapture revenue during returns Deliver a seamless return experience to boost customer satisfaction, save time, and recapture revenue through an automated return solution. Recover lost revenue by encouraging customers to exchange items instead of returning them. Enhance efficiency by setting automated rules, managing returns, and monitoring insights in a single portal. Reduce customer anxiety with branded return pages and automated email updates. Efficiently manage carriers and respond quickly via regional return routing and carrier data.

Core Functionality

  • Self-service return pages and email notifications to reduce customer anxiety
  • Smart return rules (e.g., return windows and non-returnable items) to lower return rates
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automated rules (e.g., automatic refunds and automatic restocks) to reduce manual work
  • Carrier and warehouse settings for fast and cost-effective returns and restocks

Merchant-Friendly

  • Apparel & Footwear Merchants
  • 3C Electronics Merchants
  • Home & Living Retailers
  • Beauty & Skincare E-commerce
  • Independent Station General Merchants

Basic Information

  • Developer：AfterShip
  • Address：120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG
  • Price： Free / Free plan
  • Rating：4.6 / 5
  • Comment Count：1225 comment
  • Release Date：2017-2-28
  • Supported languages：English、German、French、Spanish、Italian
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费安装
  • Return Management Portal
  • Brand Return Page
  • Email Notifications
  • Basic Return Window and Reasons
  • Manual Approval and Label Upload

Essentials

$11 / 或 $108/年（可节省 18%）
  • All Free Features
  • In-App Auto Tagging
  • Branded Return Page
  • Email Notifications
  • Basic Refunds & Exchanges
  • Basic Routing Rules

Pro

$59 / 或 $588/年（可节省 17%）
  • All Essentials Features
  • Automatic Return Approval
  • In-App Return Tracking
  • Refund to Store Credit
  • Return Methods
  • Eligibility Rules

Premium

$239 / 或 $2,388/年（可节省 17%）
  • All Pro Features
  • Automation Based on Shipping Status
  • Embedded Return Page
  • Exchange for Another Item
  • In-Store Exchange
  • Pre-built Integrations

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/return_labels.json
  • GET /admin/api/return_reasons.json
  • PUT /admin/api/return_requests/{id}/status.json

Permission：write_returns,read_returns,manage_orders

  • POST /admin/api/return_rules.json
  • PUT /admin/api/return_rules/{id}.json
  • GET /admin/api/return_rules.json

Permission：write_returns,read_returns,manage_products

  • POST /admin/api/refunds.json
  • PUT /admin/api/exchange_orders/{id}.json
  • GET /admin/api/refund_transactions.json

Permission：write_orders,read_orders,manage_refunds

  • POST /admin/api/automated_return_rules.json
  • PUT /admin/api/automated_return_rules/{id}.json
  • GET /admin/api/automated_return_rules.json

Permission：write_returns,read_returns,manage_inventory

  • POST /admin/api/carrier_services.json
  • PUT /admin/api/warehouses/{id}/settings.json
  • GET /admin/api/carrier_services.json

Permission：write_shipping,read_shipping,manage_warehouses

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