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RetJet ‑ Returns & Exchanges

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 5/5
1 comment
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App Introduction

RetJet is a platform that simplifies and automates returns, exchanges, and complaints. RetJet streamlines the returns process for e-commerce merchants to boost customer satisfaction and loyalty. With an intuitive returns portal, RetJet lets customers easily initiate return requests, while merchants save time and reduce costs through automated workflows. It’s ideal for Shopify stores looking to simplify their returns process, improve user experience, and build customer trust and loyalty—driving repeat purchases. No coding required, just seamless returns management.

Core Functionality

  • Intuitive Return Portal: An easy-to-use portal for quick returns and shipping.
  • Automated Return Workflows: Save time with automated return processing.
  • Customizable Return Policies: Tailor policies to your store’s specific needs.
  • Analytics & Insights: Gain insights to reduce returns and improve decision-making.
  • Package Identification: Easily identify packages via tracking numbers.

Merchant-Friendly

  • E-commerce Independent Store Merchants
  • Online Retail Merchants
  • Multi-category E-commerce Merchants
  • Cross-border E-commerce Merchants

Basic Information

  • Developer：RetJet sp. z o.o.
  • Address：1 Maja 22, Bielsko-Biała, 43-300, PL
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：1 comment
  • Release Date：2025-4-7
  • Supported languages：English、Polish
  • Compatible products：Shopify

Application Screenshot

Price Plan

Free

免费
  • 25 Free Requests per Month
  • Custom Return/Complaint Portal
  • Custom Return Rules
  • Custom Warranty Rules
  • Return from Multiple Orders
  • Additional Features
  • One Sales Channel

Basic

$39 / 或 $35/年（可节省 93%）
  • All free features plus:
  • 200 requests per month
  • Return item verification
  • Operation automation
  • Packaging label scanning
  • Team collaboration
  • AI support
  • Three sales channels

Advanced

$44 / 或 $39/年（可节省 93%）
  • All basic features plus:
  • 200 requests per month
  • Message templates
  • Return status
  • Return reasons
  • Return solutions
  • AI assistant

Enterprise

$49 / 或 $44/年（可节省 93%）
  • All premium features plus:
  • 200 requests per month
  • Team collaboration
  • Analytics
  • Multiple sales channels
  • Translation
  • AI support

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/returns/portal/settings.json
  • GET /admin/api/returns/portal/settings.json
  • PUT /admin/api/returns/portal/settings.json

Permission：manage_returns,read_returns,write_returns

  • POST /admin/api/returns/workflow.json
  • PUT /admin/api/returns/workflow/{id}.json
  • GET /admin/api/returns/workflow.json

Permission：manage_returns,write_returns,read_returns

  • POST /admin/api/return_policies.json
  • PUT /admin/api/return_policies/{id}.json
  • GET /admin/api/return_policies.json

Permission：manage_returns,write_return_policies,read_return_policies

  • GET /admin/api/returns/analytics.json
  • GET /admin/api/returns/insights.json
  • POST /admin/api/returns/analytics/export.json

Permission：read_returns,read_analytics,manage_returns

  • GET /admin/api/fulfillments/{id}.json
  • GET /admin/api/orders/{id}/fulfillments.json
  • POST /admin/api/fulfillments/search.json

Permission：read_orders,read_fulfillments,manage_orders

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