App Introduction
Empower customers to edit, cancel, and reorder independently to enhance their experience. Shoppers often place incorrect orders and can only wait for customer support to resolve issues—taking up valuable time for support teams to handle these errors. Orderify lets customers edit and cancel orders on their own, while boosting sales with a one-click reorder feature. Orderify improves customer experience, reduces support costs, and increases order volume. Note: To give customers full editing flexibility, Orderify first cancels the original order before reloading items into the cart.
Core Functionality
- Customers can easily cancel, edit, or reorder (one-click self-service)
- Customers can access the customer portal from order status pages, confirmation emails, and their account page
- Only incomplete orders can be edited, with seamless integration with third-party fulfillment
- 5-minute quick setup with easy customization of rules (e.g., time limits) and display options
- Supports automatic refunds (compatible with all Shopify payment gateways) and automatic restock functionality
Merchant-Friendly
- Small & Medium Independent Station Merchants
- DTC Brand E-commerce
- Light-asset E-commerce Sellers
- Multi-channel Integrated Merchants
Basic Information
- Developer:Customer First focus
- Address:2214 Pine Street, San Francisco, CA, 94115, US
- Price: Free / Free plan
- Rating:4.7 / 5
- Comment Count:71 comment
- Release Date:2016-5-2
- Supported languages:English
- Compatible products:Shopify
Application Screenshot
Price Plan
Shopify Basic
- Unlimited usage for stores on the Shopify Basic Plan
Shopify
- Unlimited Usage for Shopify Subscription Plan Stores
Shopify Advanced
- Unlimited usage for stores on the 'Advanced Plan'
Shopify Plus
- Unlimited Usage for Shopify Plus Stores
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/cancel.json
- GET /admin/api/orders/{order_id}.json
- PUT /admin/api/orders/{order_id}/status.json
Permission:write_orders,read_orders,manage_refunds
- PUT /admin/api/orders/{order_id}.json
- GET /admin/api/orders/{order_id}/fulfillment_events.json
- POST /admin/api/orders/{order_id}/edit.json
Permission:write_orders,read_orders,manage_fulfillment
- POST /admin/api/orders/{order_id}/reorder.json
- GET /admin/api/orders/{order_id}/line_items.json
- PUT /admin/api/orders/{order_id}/draft.json
Permission:write_orders,read_orders,manage_products
- PUT /admin/api/shop.json
- POST /admin/api/script_tags.json
- GET /admin/api/shop/settings.json
Permission:write_shop,read_shop,manage_script_tags
- POST /admin/api/refunds.json
- PUT /admin/api/inventory_levels.json
- GET /admin/api/payment_gateways.json
Permission:write_refunds,write_inventory,read_payment_gateways