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Frate Returns and Resale

by AppScoped · Category： Analysis
Free Plan Built for Shopify
⭐ 5/5
6 comment
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App Introduction

Return Management Software with AI Verification, Personalized Exchanges, Resale, and POS Support. Frate helps Shopify merchants reduce return costs and boost revenue through automated return management. The app supports personalized product exchanges, AI image verification, branded resale of returned items, and point-of-sale (POS) return processing.

Core Functionality

  • AI-powered image verification to reduce returns due to miscondition
  • AI-driven personalized exchanges for variants and new products
  • Branded return and exchange portal with customized emails
  • Brand resale to help resell items that don’t qualify for returns
  • Embedded Shopify POS app to streamline in-store returns and unify return data

Merchant-Friendly

  • Independent Station Merchants
  • Fashion Retailers
  • Multi-category E-commerce
  • Brand E-commerce
  • Offline Retailers
  • Omnichannel Merchants
  • 3C Electronics Merchants
  • Beauty & Skincare Merchants
  • Luxury E-commerce
  • Second-hand Merchants
  • Multi-channel E-commerce

Basic Information

  • Developer：Frate
  • Address：5017 Miss Julie Lane, Austin, TX, 78727, US
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：6 comment
  • Release Date：2023-2-16
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

Starter

免费安装
  • - Brand Portal and Emails
  • - Automatic Refunds
  • - Redeem Store Credits
  • - Store Credit Incentives
  • - Peer-to-Peer Returns

Scale

$149
  • Includes all features of Starter, and...
  • - Exchange for items of equal value
  • - QR code without printing
  • - Gift card as store credit

Super

$499
  • Includes all features of Scale, and...
  • Instant exchange purchase via Stripe
  • Image verification
  • Multiple return destinations
  • Carbon-neutral returns

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/returns/{return_id}/verify_image.json
  • GET /admin/api/returns/{return_id}/verification_status.json
  • PUT /admin/api/returns/{return_id}/image_verification.json

Permission：read_returns,write_returns,manage_products

  • POST /admin/api/exchanges/{exchange_id}/personalize.json
  • GET /admin/api/products/variants/recommendations.json
  • PUT /admin/api/exchanges/{exchange_id}/variant.json

Permission：read_products,write_exchanges,manage_collections

  • POST /admin/api/return_portals/settings.json
  • GET /admin/api/return_portals/customization.json
  • PUT /admin/api/return_portals/email_templates.json

Permission：read_shop,write_themes,manage_communications

  • POST /admin/api/resale_listings.json
  • GET /admin/api/resale_listings/{id}.json
  • PUT /admin/api/resale_listings/{id}/status.json

Permission：read_products,write_products,manage_inventory

  • POST /admin/api/pos/returns.json
  • GET /admin/api/pos/returns/unified_data.json
  • PUT /admin/api/pos/returns/{id}/sync.json

Permission：read_pos,write_pos,manage_returns

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