AppScoped
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Yofi

by AppScoped · Category： Fraud
Free Plan Built for Shopify
⭐ 5/5
3 comment
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App Introduction

Protect your brand from return abuse and fraud. At Yofi, we help retailers combat return fraud and policy abuse while safeguarding the customer experience. Our app enables merchants to identify fraudsters—even when they use multiple identities and tactics like fake tracking or “never arrived” scams. By reducing revenue loss from fraud and easing the burden on support teams, Yofi ensures merchants can issue refunds with confidence. With our free bad actor diagnosis, we quantify fraud risk and demonstrate how Yofi protects your business.

Core Functionality

  • Prevent return fraud and abuse with advanced AI detection.
  • Monitor and analyze suspicious customer behavior using telemetry.
  • Provide risk scores and clear decision-making criteria for customer experience representatives.
  • Boost profitability by protecting policies and reducing losses.
  • Optimize and automate return policies to distinguish between good and bad actors.

Merchant-Friendly

  • Independent E-commerce Store Merchants
  • High Return Rate Merchants
  • Cross-border E-commerce Merchants
  • Multi-category Retail Merchants

Basic Information

  • Developer：BotNot, Inc.
  • Address：651 North Broad Street, Suite 206, Middletown, DE, 19709, US
  • Price： Free / Free plan
  • Rating：5 / 5
  • Comment Count：3 comment
  • Release Date：2022-7-21
  • Supported languages：English
  • Compatible products：Shopify

Application Screenshot

Price Plan

入门计划

免费安装
  • Free one-time bad actor diagnosis to quantify:
  • Return fraud and abuse
  • Claim and policy abuse
  • Good and bad resellers
  • Total impact reading

User Location & Comments

User Location

Comments

Shopify API Used

  • POST /admin/api/return_fraud_checks.json
  • GET /admin/api/return_fraud_checks/{id}.json
  • PUT /admin/api/return_fraud_checks/{id}/status.json

Permission：write_return_fraud_checks,read_return_fraud_checks,manage_returns

  • POST /admin/api/customer_behavior_analytics.json
  • GET /admin/api/customer_behavior_analytics.json
  • GET /admin/api/customer_behavior_analytics/{customer_id}.json

Permission：read_customers,read_orders,manage_analytics

  • POST /admin/api/return_risk_scores.json
  • GET /admin/api/return_risk_scores/{return_id}.json
  • PUT /admin/api/return_risk_scores/{id}/recommendation.json

Permission：read_returns,write_returns,manage_risk_assessments

  • POST /admin/api/return_policies/automation.json
  • GET /admin/api/return_policies/automation.json
  • PUT /admin/api/return_policies/automation/{id}/rules.json

Permission：write_return_policies,read_return_policies,manage_settings

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