App Introduction
Reduce Support Tickets with Self-Service Order Editing Boost Profits & Enhance Post-Purchase Experience When customers make mistakes, it costs you money. Use **Account Editor**—this Shopify order editing app enables customer self-service. It offers flexible order management and shipping address validation. The app lets customers make self-service edits on the order status page, enhancing the post-purchase experience. Reduce order cancellations and returns, cut support tickets, and free up your team. Plus, you can increase average order value (AOV) with post-purchase upsells and send custom invoices.
Core Functionality
- Allow customers to add, remove, and edit items + update addresses immediately after purchase
- Address validation powered by Google to ensure customers enter correct addresses
- Send customizable automated emails to staff and customers when orders are edited
- Increase Average Order Value (AOV) with post-purchase upsell offers during the edit window
- Seamlessly integrate with Shopify Flow and support 3PL integrations
Merchant-Friendly
- DTC Independent Station Merchants
- Small & Medium E-commerce Sellers
- Cross-border E-commerce Merchants
- Multi-channel Retail Merchants
Basic Information
- Developer：Account Editor
- Address：131 Continental Dr, Suite 305, Newark, DE, 19713, US
- Price： Free / Free plan
- Rating：5 / 5
- Comment Count：197 comment
- Release Date：2025-1-2
- Supported languages：English、French、Dutch、Spanish、Portuguese (Portugal)、Italian、Swedish、German
- Compatible products：Shopify
Application Screenshot
Price Plan
Free
- 10 Order Edits per Month
- Add and Remove Products
- Shipping Address Editing
- Invoice Download
- 1 Language Support
- Email + Chat Support
- Unlimited Email Notifications
Bronze
- 100 Order Edits per Month
- 50 Shipping Address Verifications per Month
- Includes all Free Plan features, plus
- Edit Item Quantity and Cancel Orders
- Automatic Discount Recalculation
- Support for 2 Languages
- Basic Analytics and Upselling Features
- Priority Chat + Email Support
Silver
- 1000 Order Edits per Month
- 100 Shipping Address Verifications per Month
- Change Variants and Upgrade Shipping Methods
- Recalculate Shipping and Taxes
- 3PL Integration with Shopify Flow
- Cancel Retention Rules
- Line Item Property Editing
- Widget Language/Label Customization
Gold
- Unlimited Order Editing
- 300 Address Verifications per Month
- Includes all Silver Plan features, plus
- Add and Edit Order Notes
- Advanced Analytics and Insights
- Fraud Prevention Analysis
- Multi-language Support in Silver and Gold
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/line_items.json
- DELETE /admin/api/orders/{order_id}/line_items/{line_item_id}.json
- PUT /admin/api/orders/{order_id}.json
Permission：write_orders,read_orders,manage_products
- POST /admin/api/addresses/validate.json
- GET /admin/api/orders/{order_id}/addresses.json
- PUT /admin/api/orders/{order_id}/shipping_address.json
Permission：read_orders,write_orders,manage_customers
- POST /admin/api/email_templates.json
- PUT /admin/api/orders/{order_id}/notifications.json
- GET /admin/api/email_templates.json
Permission：write_orders,read_orders,manage_notifications
- POST /admin/api/orders/{order_id}/upsell_offer.json
- PUT /admin/api/upsell_offer/{id}.json
- GET /admin/api/orders/{order_id}/upsell_offer.json
Permission：write_upsell_offer,read_upsell_offer,manage_orders
- POST /admin/api/flow/workflows.json
- GET /admin/api/3pl/integrations.json
- PUT /admin/api/orders/{order_id}/fulfillment.json
Permission：write_flow,read_flow,manage_fulfillment
