App Introduction
Global Package Tracking: Leverage real-time logistics updates, a dedicated branded tracking page, and automated return/exchange management to keep customers engaged and deliver an exceptional tracking experience. As a high-quality app built exclusively for Shopify, 17TRACK enables your customers to easily track orders on your branded page, drastically reducing "Where is my order?" inquiries. With real-time notifications, a branded tracking page, and automated returns/exchanges, you can recover revenue, cut costs, and drive repeat purchases. Hide the Chinese origin of shipments with one click to enhance your brand image. Sync with PayPal to reduce chargeback disputes and speed up fund disbursements. Facing issues? We offer 24/7 round-the-clock support to assist you anytime!
Core Functionality
- Automate return and exchange processes to save labor and time, with 7*24 service
- Personalized tracking page – encourages customers to return to your store for shipment updates, boosting repeat purchase opportunities
- Automated notification emails with customizable focus on key shipment statuses to reduce customer anxiety and support inquiries
- Hide China shipping-related information to optimize user experience
- Last-mile delivery details: auto-sync tracking info to PayPal
Merchant-Friendly
- Cross-border E-commerce Merchants
- Independent Station Merchants
- Foreign Trade E-commerce Stores
- High Repurchase E-commerce Merchants
Basic Information
- Developer：17TRACK
- Address：DIAMOND BAR, CA, US
- Price： Free / Free plan
- Rating：4.9 / 5
- Comment Count：2669 comment
- Release Date：2021-1-4
- Supported languages：English、Simplified Chinese、French、German、Spanish、Italian、Portuguese (Portugal)、Swedish、Dutch、Turkish、Finnish、Japanese、Korean、Norwegian Bokmål、Polish、Portuguese (Brazil)、Czech、Danish
- Compatible products：Shopify
Application Screenshot
Price Plan
免费版
- 50 free quota per month
- 5 free return quota per month
- Support for over 2,800 carriers
- Custom brand inquiry page
- Intelligent dashboard
- PayPal integration
基础版
- 200 Monthly Query Quotas
- 10 Free Return Quotas per Month
- Shipment Status Email Notifications
- Basic Data Analytics
- Custom Brand Query Page
- Buyer Shipping Insurance
- Order Page Tracking Number Redirection
专家版
- 1000 monthly query credits
- 50 free return credits per month
- Export waybills
- Product recommendation component
- Remove 17 brand logo
- Multilingual brand inquiry page
- Estimated Delivery Date (EDD)
- Multilingual notifications
高阶版
- 2,000 monthly query quota
- 100 free return quota per month
- Custom notification rules
- Shipping time data analysis
- Abnormal waybill data analysis
- ETA prediction and analysis
- Split order notification
User Location & Comments
User Location
Comments
Shopify API Used
- POST /admin/api/orders/{order_id}/refunds.json
- PUT /admin/api/orders/{order_id}/refunds/{refund_id}.json
- GET /admin/api/orders/{order_id}/refunds.json
Permission：write_orders,read_orders,manage_refunds
- GET /admin/api/orders/{order_id}/fulfillments.json
- POST /admin/api/orders/{order_id}/metafields.json
- GET /admin/api/orders/metafields.json
Permission：read_orders,write_orders,manage_metafields
- POST /admin/api/orders/{order_id}/notifications.json
- PUT /admin/api/orders/{order_id}/notifications/{id}.json
- GET /admin/api/orders/{order_id}/notifications.json
Permission：write_orders,read_orders,manage_notifications
- PUT /admin/api/fulfillments/{fulfillment_id}.json
- POST /admin/api/orders/{order_id}/metafields.json
- GET /admin/api/fulfillments.json
Permission：write_fulfillments,read_fulfillments,manage_metafields
- POST /admin/api/orders/{order_id}/fulfillments.json
- PUT /admin/api/orders/{order_id}/transactions.json
- GET /admin/api/orders/{order_id}/transactions.json
Permission：write_orders,read_orders,manage_payments
